Field service management market seen reaching $10.09 billion by 2030

By AI, Created 2:22 PM UTC, June 03, 2026, /AGP/ – The Business Research Company says the global field service management market will grow from $5.12 billion in 2025 to $5.88 billion in 2026, then reach $10.09 billion by 2030. The report points to automation, digital transformation and mobile workforce demand as the main forces shaping the market.

Why it matters: - Field service management software helps companies coordinate remote workers, maintenance, dispatch, scheduling, contracts and payments. - The market’s growth signals rising demand for tools that improve operational efficiency, service quality and workforce productivity. - Companies are using FSM platforms to manage more complex field operations and higher customer service expectations.

What happened: - The Business Research Company released a 2026 field service management market report covering the global market outlook through 2035. - The report estimates the market will rise from $5.12 billion in 2025 to $5.88 billion in 2026. - The report projects the market will reach $10.09 billion by 2030. - The report was published June 3, 2026, in London.

The details: - The 2026-2035 forecast implies a 15.0% compound annual growth rate in 2026 and a 14.4% CAGR through 2030. - Historical growth is tied to service-based business models, more mobile workers, enterprise software adoption and greater complexity in field operations. - The report cites rising demand for remote-service optimization, IoT-enabled assets, data-driven field activity, subscription-based FSM tools and workforce productivity analytics. - Anticipated trends include cloud-based FSM platforms, AI-powered scheduling, mobile workforce apps, predictive maintenance and real-time service visibility. - FSM systems cover job-order processing, maintenance and repair tracking, automated scheduling and dispatch, customer service contracts and payment handling. - The report says automation and digitalization are key growth drivers because they improve resource use, tracking and costs. - A September 2023 Cavintek Inc. survey found more than 80% of corporate executives accelerated process automation and remote work adoption. - The same survey found 43% of organizations plan to reduce headcount by using automation technologies. - Digital transformation is pushing companies to adopt integrated software for communication, data analysis and operational visibility.

Between the lines: - The market’s strongest growth drivers are practical, not experimental: companies want better scheduling, lower costs and tighter control over distributed workforces. - The shift toward AI, cloud and predictive tools suggests FSM is moving from back-office coordination to a more data-driven operations layer. - North America’s lead reflects mature technology adoption, while Asia-Pacific’s faster growth points to industrialization and expanding mobile workforces.

What’s next: - The market is expected to keep expanding through 2030 as more firms deploy subscription-based FSM solutions and IoT-connected field assets. - The report expects broader use of analytics and automation to drive productivity and service visibility. - North America should remain the largest regional market, while Asia-Pacific is projected to grow the fastest. - The report also covers South East Asia, Western Europe, Eastern Europe, South America, the Middle East and Africa.

The bottom line: - Field service management is becoming a core software category for companies trying to run remote operations faster, cheaper and with more visibility.