Merchmix launches mobile app for live retail intelligence

Merchmix on July 23, 2026, launched a mobile app that brings live sales data, 3D planograms and AI-driven alerts to smartphones and tablets. The rollout is meant to help retail executives and store teams make faster decisions from anywhere, not just at head office.

Why it matters: - Merchmix is trying to close the gap between shop-floor activity and head-office decision-making with real-time retail data in a mobile format. - The app gives executives, buyers, planners and store teams access to live sales, stock and execution tools without waiting for weekly reporting. - Merchmix said inventory distortion costs the global retail industry $1.7 trillion a year, underscoring the financial pressure on retailers to act on current data.

What happened: - Merchmix announced a new mobile app on July 23, 2026, in London. - The app turns a smartphone or tablet into a live retail intelligence, product comparison and store execution tool. - Merchmix platform users across the UK, Europe, the US and APAC can now use the app. - The rollout covers retailers, brands, wholesalers and inventory-led businesses.

The details: - Executives can check margin, intake, trading performance, supplier issues, availability and priority risks from any location. - Retail staff can use the app during supplier meetings, store visits and trading calls. - Users can scan products while shopping to compare pricing and can also walk competitor stores or conduct market research. - The app provides live 3D planograms on the shop floor. - Users can review critical alerts and push through approvals from a mobile device. - A conversational AI layer lets users ask questions in plain English and get answers from live Merchmix data. - A buyer on a store visit can ask which products are running low across the estate or which suppliers are late and get an answer in seconds. - Planners can pull up purchase order and range performance data during supplier meetings. - The app serves the most recently approved 3D planograms and visual merchandising guides. - Merchmix said the mobile format reduces the risk of stores working from outdated printed packs. - Designers can see how fixtures will look in specific stores during planning and make adjustments before execution. - The app lets users confirm completed tasks with photos and QR code scans. - Head office gets a verifiable record of what happened in store, not just what was planned. - The company describes Merchmix as a merchandising and inventory operating system that connects merchandise financial planning, option planning, range planning, buying, allocation, replenishment, visual merchandising, ERP, OMS, WMS, supplier collaboration, finance and executive decisioning into one commercial operating environment. - Merchmix says that connection helps reduce manual work, improve inventory precision, protect margin, respond faster to demand shifts and create a single source of truth across teams, regions, stores, suppliers and channels.

Between the lines: - The launch reflects a broader push in retail software toward frontline access, not just centralized dashboards. - The AI chat interface suggests Merchmix wants to make complex retail data usable in real time without requiring users to search through reports. - The emphasis on photos, QR scans and approved planograms shows a focus on execution control, not only analytics.

What's next: - Merchmix said the app is available now to all platform users. - Retailers and other users across multiple regions can begin using the mobile tools immediately. - The company is positioning the app as a way for leadership, head office, field teams and store teams to work from the same live data on the move.

The bottom line: - Merchmix is extending its retail operating system from the desktop to the store floor, aiming to speed decisions and tighten execution with live mobile intelligence.